TECHNOLOGY
Custom Open Source-based System / Application Development
Teravibe provides customized application development work using Open Source Technology that is reliable, scalable, and cost-effective. Development environment is usually under Linux (SUSE, Red Hat, Gentoo, Mandrake, Ubuntu or Debian) and programming languages may be based on C/C++, Ruby, Perl or PHP.
Teravibe has helped various companies in addressing their business and information technology needs. Our local and international clients are now enjoying the benefits of cost-efficient services and custom-made applications that suit their unique needs.
Technology Assets
- Call Center SolutionIncludes management of incoming and outgoing calls, incoming and outgoing emails, as well as blended call and email accounts. Can also adapt for Chat Support and Social Media Management. Scalable to hundreds or thousands of simultaneous users. Full call recording capabilities, both incoming and outgoing Agent level statistics and metrics Custom-built Data Analytics and Management[...]
- Help Desk Ticketing SystemPersonnel and resource management system that provides end-users / customers a touchpoint or contact person to manage their concerns or request. Secure log-in connection Customer Information Portal / Self-help option Custom-built Reports and Management Dashboard Manages customer touch-point from all channels, phone, email, chat, even from social media Integrated Knowledge Based facility Recorded Communications Module
- Credit Management / P. O. System / Gift Cards (GC)This is a traditional guarantor-customer system in which large retailers distribute prepaid / gift cards. The retailer only sells to accredited members (guarantor) who in turn distribute to individuals using traditional secure paper, scratch card or via mobile phone transfer. It creates a multi-layer economy that is profitable and secure for the retailer and the[...]
About Us
Teravibe.com is an Information Communication Technology (ICT) solutions provider focusing on high-touch, high-tech and high-service environments. This includes software/technology development as well as infrastructure and network setup and maintenance.
As our key tool, we primarily use Open Source technology in developing products and providing services. Software and hardware components are efficiently used to provide the most cost-effective solution to our customers.
With domain knowledge of almost 30 years, Teravibe’s core team has been involved in large scale operations and deployment in various industries across several countries including US, Japan, Canada, Australia and Singapore. The team is very familiar with mission-critical and enterprise-grade setup.
History
Teravibe.com started as an internal incubation arm for Imperium Technology. Imperium, a company incorporated in 2002, provides technology services focusing on Internet-based technology. All creative development, both on the cutting and bleeding-edge technology, is assigned to a group under Imperium called Idea2Work.
As the R&D arm for Imperium, a creative approach to development was implemented. Instead of closed development, cooperative works and open development was encouraged. In 2013, mBTC.ph was launched, one of the first BitCoin wallets in the Philippines.
Using the synergy from the open development model, Imperium, together with its development partner, decided on moving all technology assets to a new group called — Teravibe.com.
Imperium then moved all technology and software assets to Teravibe.com and eventually incorporated the company as the new entity to focus on such works.
Teravibe.com included members of the open development model as founders.