Call Center Solution

Includes management of incoming and outgoing calls, incoming and outgoing emails, as well as blended call and email accounts. Can also adapt for Chat Support and Social Media Management.  Scalable to hundreds or thousands of simultaneous users.

  • Full call recording capabilities, both incoming and outgoing
  • Agent level statistics and metrics
  • Custom-built Data Analytics and Management Dashboard
  • Can be fully integrated with our CRM and / or Help Desk Ticketing System